NEW OFF-SITE SELF- EXCLUSION OPTION OFFERED
April 14, 2011
THE ONTARIO LOTTERY AND GAMING CORPORATION COLLABORATES
WITH TREATMENT PROVIDERS ACROSS ONTARIO TO OFFER ADDITIONAL SERVICE
OLG is collaborating with 16 gambling and debt counselors across the province to offer Off-Site registration for the voluntary Self-Exclusion program. People can register to self-exclude at treatment facilities – meaning they have the option not to do so at an OLG gaming facility. More treatment and debt counselors are expected to join the program in the coming weeks.
“We are working to support those people who may be experiencing difficulties with their gambling and want to avoid the temptation of visiting a casino or slot facility to self-exclude”, says Paul Pellizzari, OLG’s Director of Policy and Social Responsibility. “OLG recognizes the importance of providing an alternate location for this significant and brave decision.”
People who want to self-exclude and take advantage of this new option can call any OLG gaming facility and ask to speak to a member of the security team. OLG staff will arrange an appointment at a participating local treatment facility. Once there, those who self-exclude can arrange to get immediate support from a gambling counselor. On-site Self-Exclusion registration at gaming facilities continues to be an option as well.
It is important to recognize that OLG’s Self-Exclusion program is self-help tool, not a policing effort. It cannot guarantee to prevent people from gambling. OLG offers a number of supports, including efforts to deter self-excluders from returning to gaming sites. Should a self-excluder breach their agreement and is detected on a gaming floor, that person is escorted out and may face a trespassing penalty. Currently, state-of-the art facial recognition technology is being rolled-out at all OLG gaming sites to boost detection efforts.
The Self-Exclusion program provides a bridge to treatment and the addition of the new Off-Site option increases access to that treatment.
Self-Exclusion is one part of OLG's broader Responsible Gaming strategy. Other elements of the strategy and support include education, training of over 6,000 gaming staff, financial contributions to fund research of problem gambling, partnerships and consultation with addiction experts. For more information, please visit www.knowyourlimit.ca.
OLG has recently earned the highest level of accreditation, World Lottery Association Level Four, for its Responsible Gaming program. OLG is now one of only five gaming operators in North America, and one of 22 in the world, to achieve this distinction.
OLG is a provincial agency responsible for province-wide lottery games and gaming facilities. Since 1975, OLG lotteries, Casinos, Slots, and Resort Casinos have generated more than $32 billion for the benefit of the Province of Ontario. Gaming proceeds support Ontario's hospitals, amateur sport, recreational and cultural activities, communities, provincial priority programs such as health care and education, and local and provincial charities and non-profit organizations through the Ontario Trillium Foundation.
Know your limit, play within it!
THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505
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